Case Study: Sunbeam Education (UK) | Marketing Outlook
Case study Β· Education Β· United Kingdom

How Sunbeam Education reached more families looking for specialist support

A UK tutoring and coaching company for students with ADHD, dyslexia and autism. We used the Smart Funnel System to sharpen their message, build a system that responds to every parent, and bring in more enquiries and admissions.

IndustryEducation Β· SEN tutoring
LocationUnited Kingdom
FounderAlex Pagett
DeliveryOnline UK-wide + in person
Work done
LaunchpadGrowth Engine
sunbeameducation.com β†—
100+enquiries per month
10admissions per month
3tutors recruited per month
Β£4cost per enquiry
The challenge

Great tutoring, inconsistent enquiries

Parents needed to trust Sunbeam before reaching out, but the message and follow-up weren't doing that job consistently.

The solution

The Smart Funnel System

Launchpad to build a clear, trust-first system. Growth Engine to bring the right UK families into it.

The result

100+ enquiries & 10 admissions a month

At Β£4 per enquiry, with a 10% enquiry-to-admission rate and 3 new tutors recruited every month.

About the client

Calm, specialist support for neurodivergent learners

Sunbeam Education offers one-to-one tutoring and skills coaching for students who learn differently, including those with ADHD, dyslexia and autism. Tutoring focuses on what is being learned; coaching focuses on how it is learned: organisation, focus, motivation and exam anxiety.

πŸ“š Subjects

English, Maths, Science, Physics and study skills

πŸŽ“ Levels

GCSE, A level, Functional Skills, homeschool, EHCP & EOTAS

🌍 Delivery

Online across the UK, and in person in selected areas

πŸ›‘οΈ Trust

Specialist tutors, DBS checked and safeguarding trained

AP

Alex Pagett

Founder, Sunbeam Education

Alex built Sunbeam for students who learn differently, and for the parents who've watched them struggle in classrooms that weren't built for them.

His care for these families is the heart of Sunbeam, and it became the heart of the marketing too.

The challenge

Choosing a tutor for a neurodivergent child is an emotional decision

Parents aren't just comparing prices. They're looking for someone they can trust with a child who has often struggled. Every step needs to reassure them.

"School isn't working for my child. I don't know where to start."
They needTo feel understood
"Will this tutor actually understand ADHD or dyslexia?"
They needSpecialist credibility
"We've tried tutors before. Why would this be different?"
They needProof & a clear process
"I sent an enquiry… will anyone get back to me?"
They needA fast, warm reply
πŸ”Š
Crowded marketLarge tutoring platforms dominate search and ads
🧩
Generic messageThe specialist SEN expertise wasn't front and centre
πŸ“‰
Uneven enquiriesLeads came in waves, often through word of mouth
⏳
Follow-up gapsWorried parents waiting for replies may look elsewhere
What we did

The Smart Funnel System, built for UK parents

First we built a system that earns a parent's trust. Then we brought the right families into it.

Phase 1 Β· Launchpad

A system before marketing

Make every parent feel understood from the first click
🧭

Positioning

Specialist, calm support for neurodivergent learners, led by a founder who genuinely cares

🎯

Ideal client (ICP)

UK parents and carers of students with ADHD, dyslexia or autism, around key exams or EHCP needs

🌐

Website & enquiry flow

Clear "match me with a tutor" path and a free introduction call

⭐

Google profile & reviews

Parent reviews front and centre to build trust

πŸ“±

Social channels

Profiles that reflect Sunbeam's calm, supportive tone

⚑

Automations

Instant reply to every enquiry, booking link and reminders

System
ready
Phase 2 Β· Growth Engine

Bring the right families in

More enquiries from parents who are a great fit
🎯

Performance marketing

Targeted ads reaching UK parents looking for specialist SEN support

🎬

Founder-led content

Alex sharing why Sunbeam exists and what actually helps neurodivergent learners

πŸ“–

Storytelling

Student progress stories and parent experiences

🌱

Lead nurturing

Helpful follow-ups for parents not ready to decide on day one

πŸ’¬

Meaningful conversations

Free introduction calls that turn worried parents into confident families

The turning point

From "a tutoring company" to "someone who gets my child"

Before
General one-to-one tutoring in English, Maths and Science

Accurate, but it sounds like every other tutoring service. Parents of neurodivergent children couldn't immediately see why Sunbeam was different.

β†’
After
Calm, specialist support for students with ADHD, dyslexia and autism, from people who truly understand them

Parents instantly know they're in the right place. Alex's voice turns a service into a relationship of trust.

The new parent journey

From first click to first session

Every step was designed to reassure a worried parent, with automation handling speed and the Sunbeam team handling the human connection.

πŸ“±

Discovers Sunbeam

Ad, Alex's videos or Google

Growth Engine
🌐

Visits website

Sees specialist focus & reviews

Launchpad
✍️

Enquires

"Match me with a tutor"

Launchpad
⚑

Instant reply

Thank-you + booking link

Automated
πŸ“ž

Free intro call

Goals & needs agreed

Sunbeam team
🀝

Tutor matched

Right specialist, right fit

Sunbeam team
πŸŽ“

Admission

Sessions begin, progress tracked

Sunbeam team
The results

More enquiries. More admissions.

A steady, affordable flow of enquiries from UK families, turning into new students every month, and a tutor team growing to keep up.

100+enquiries every month
10new admissions every month
10%enquiry-to-admission rate
Β£4cost per enquiry

πŸ“ˆ For the business

  • A steadier flow of enquiries, not just word of mouth
  • More enquiries turning into admissions
  • Demand high enough to recruit 3 new tutors every month
  • A clear system the team can rely on

πŸ’› For parents

  • Felt understood from the very first message
  • Got a fast reply and a clear next step
  • Found specialist support for their child, sooner
β€œ

Anurag helped us create systems to get more trust and enquiries.

Alex Pagett Β· Founder, Sunbeam Education
Lessons for any service business

What made this work

01

A founder's voice builds trust

Alex speaking directly to parents did what no ad could: it made them feel instantly understood.

02

Specific beats general

Speaking directly to parents of neurodivergent learners attracted the right families, not just more traffic.

03

Speed builds trust

An instant, warm reply tells a worried parent "we're here for you", before anyone else does.

Want results like Sunbeam's?

Book a free audit. Whether you're in the UK, India or anywhere else, I'll show you how the Smart Funnel System could work for your business.